Refund policy

Returns & Refund Policy

At Scandinöte, we want you to be completely satisfied with your purchase. If for any reason you're not happy, we’re here to help!

1. Returns

We accept returns within 30 days of receiving your order. To be eligible for a return, the item must be unused, in its original condition, and in the original packaging.

2. Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to the original payment method within 7-10 business days.

3. Exchanges

If you’d like to exchange an item for a different product, please return the original item and place a new order on our website.

4. Non-Returnable Items

Certain items, including personalized products and sale items, may not be eligible for return or refund. Please check the product description for details.

5. Return Shipping

You are responsible for the return shipping costs, unless the item is damaged or defective upon arrival.

If you have any questions or need assistance, please reach out via our contact page.

Thank you for shopping with Scandinöte!